Salutation:

Name:

Email:

Phone Number:

Number of Participants:

Clients’ photo/description

Total No of Hand/Carry-on luggage:

Total No of Check-in luggage:

Arrival/Departure Airport:

Terminal No:

Flight No (flight client will arrive/depart UK):

Arrival/Departure Date:

Expected time of arrival/departure of flight:

Date of birth:

Nationality:

Place of Birth (as in passport):

Country of birth:

Passport No:

Date of expiry:

Particulars of Contact in UK:

Name:

Phone Number:

Address:

VVIP/Celebrities/Royal Family/Politically known/ Medial attention:

Signature vip Services collects information about how you use Signature vip Services Services via our website and the device(s) that you use to access the service. This includes collecting unique online identifiers such as IP addresses, which are numbers that uniquely identify a specific computer or other network device on the internet.

How will Signature vip Services use the information it collects about me?

Signature vip Services will use your personal data for a number of purposes including the following:

Use of data

Purpose

Justification

To provide the Signature vip Services (e.g. lounges and fast track security) to you

Contract

We will be unable to form a contract and provide you with Signature vip Services without collecting and using your personal data. This information is also required to provide you with service information and to respond adequately to potential enquiries in relation to your booking

To send you marketing communications about Signature vip Services and other Signature vip Services products

Legitimate Interests:

We have a legitimate business interest for your personal data to be used for this specific purpose. This enables us to inform you about the latest airport updates including exclusive offers` and new services to improve your travel experience. We have conducted an assessment to make sure that the benefits to you are equal to the benefits to us

We may also match the data we collect with other data that we hold about you if you have used Signature vip Services products and services before.

You are always in control of how we use your personal data and can opt out of marketing communications during and after the booking process. You can change your marketing preferences at any time or unsubscribe from Signature vip Services Airport marketing communications by visiting ‘My Account’ or by clicking ‘Unsubscribe’ on the footer of a Signature vip Services Airport marketing email. You have the right to object to this processing which you can exercise by contacting booking@signaturevipservice.com. Please note that if you object, this may affect our ability to send personalised marketing communications to you.

Your information will be handled and used by the following recipients in order to deliver the Signature vip Services booked:

Signature vip Services Ltd. staff managing various service.

Signature vip Services trusted lounge partners, where a lounge booking has been made. This process applies to Hotel and Chauffeur services.

We will keep your information within Signature vip Services Ltd. and our trusted third parties, except where disclosure is required by law, for example to government bodies and law enforcement agencies. Your personal data is processed only in the UK and is not moved or transferred overseas.

How long will Signature vip Services Ltd. keep my information?

Your transactional information will be retained for a period of seven years and one month from the date of your last transaction due to tax regulations at which point all your personal details is removed from our systems.

Your personal details for marketing communications will be retained for a period of three years from the date of your last interaction with the marketing communication (i.e. opening an email or clicking on a link within the email) at which point all your personal details is removed from our systems.

Where you tell us that you no longer wish to receive marketing messages about Signature vip Services Meet & Assist or Porter services and other Signature vip Services Ltd. products and services, we will keep this information about you until you tell us otherwise. This is to ensure that we don’t send you any further marketing communications in error.

What rights do I have over my personal data?

Under the General Data Protection Regulation, you have the right to:

Access your personal data by making a subject access request

Rectification, erasure or restriction of your information where this is justified

Object to the processing of your information where this is justified

Data portability

To exercise your rights, please contact the Signature vip Services Data Protection Officer using the following contact details:

Data Protection Officer

Fahad Sami

Consolidated Logistics Services (Signature vip Services)E: booking@signaturevipservice.com

A: Signature vip Services, Unit-5 Viscount Industrial Estate, Horton Road, Poyle, SL3 0DF

What if I find your response unsatisfactory?

Should you find our response unsatisfactory, you have the right to lodge a complaint with the supervisory authority – the Independent Commissioner’s Office (ICO). You can find more information on the ICO website at https://ico.org.uk/concerns/ regarding the complaints process.